Refund policy

We want you to feel confident with your purchase.

Due to the nature of personal care products, all sales are final. We do not accept returns or exchanges once the item has been delivered.

However, if your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at remuova@gmail.com.

To process your request, include:

• Order number
• Clear photos of the issue

If approved, we may offer a replacement or refund at our discretion.

We are not responsible for:

• Incorrect addresses provided at checkout
• Delays caused by shipping carriers
• Normal variations in product appearance or packaging